Yes, you will need to create an account to place an order online. By having an online account with us, you will be able to:
• Track your order.
• View your order history.
• View your in-store orders.
Visit our Registration Page to get your account set up in a few easy steps.
We accept all major credit and debit cards (excluding AMEX) and Klarna if you would like to spread your payments.
We deliver to the Republic of Ireland. If you wish to get delivery to the UK or Northern Ireland please visit our UK store at www.tigerfeet.com.
All prices are in our cash and carry are wholesale, excluding VAT. VAT will be added on your receipt at the till.
When you log into your account on our website you can choose whether to view prices including or excluding VAT.
You need to have registered with us to be able to order, you can do that here.
You can shop on mobile, desktop or tablet.
Once you've registered, browse through our site and add items to your basket. When you're ready to purchase, go to your basket at the top right corner of the page. Review your items, and click “Checkout.” Follow the prompts to enter your shipping information, choose a payment method, and confirm your order.
Once your order has left our warehouse you'll get a shipping confirmation email and a tracking number if one is available for your selected shipping service.
To create an account, visit our Registration Page.
Once that's complete, you'll be able to place an online order.
If you provide your business information, you will be given access to trade prices.
Our minimum order is 100EUR excluding VAT
Please visit our Shipping Details page to see all our shipping options and prices.
Our terms and conditions can be found here.
We'd love to hear from you! All comments and feedback are welcome and will be passed to our development team for future consideration. Please forward any comments and feedback to help@tigerfeet.com.
We use your personal information to provide and improve our services. Please see our Privacy Policy for more details.
To change your name, email address or phone number: For security reasons you cannot edit your name, email address or phone number on the website. Please email help@tigerfeet.com from the current email address registered on your account to request a change to any of these.
Please see our returns policy.
Once your online order has been processed by our warehouse we cannot cancel or change the order. Please call our customer support team on +353 1 612 0834 to check the status of your order to see if we are able to cancel or change it.
If your order has been delivered or if you have received your tracking number email we can no longer change or cancel your order. Please see our Returns Policy.
If you have a problem with your delivery (missing or damaged items) please contact our customer support team within 2 days of receipt of your order. Please email euweb@tigerfeet.ie with your, name, address, order number and details/photos of the issue and we will get back to you as soon as possible.
If your delivery has not arrived and was sent by courier, please check your tracking directly with the courier. If you can't find the answer you need, please contact us on the live chat or email euweb@tigerfeet.ie and we'll do our best to help.
Once your order has left our warehouse, you’ll receive an email from us confirming dispatch and your tracking number. Please check your email spam folder if you can't find the email. Use this tracking reference on the courier’s website to track your delivery. You may also receive email/app/text updates on your delivery direct from the courier depending on your individual contact settings with them.
We use DPD as our courier.
- Courier Delivery days are Monday to Friday.
- Couriers will automatically attempt delivery the next working day if no one is available to accept delivery on the first attempt.
- Items will be returned to us on third delivery attempt. If an order is returned to us please get in touch by email, providing as much order information as possible and we will let you know the options available.
If you shop in branch you'll be given a copy of your invoice at the tills.
For orders placed on our website your invoice will be inside your delivery box
You can view previous website orders, download copies of those orders, or shop from them again when you are logged in and visit your account page. The order copies available online are not VAT invoices.
As an established wholesaler, our cash and carry stores are only available to trade customers.
If you enter your business information (including proof of trade) when you register to shop online you can access our wholesale prices on our website.
